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On-line Registration
You can now register on-line for all of our training courses.
Trade & Technical   Certificate Programs
Health & Safety   Professional Development
Apprenticeships   Food Manufacturers' Consortium

Course Catalog
These courses are not currently scheduled but they are a part of our curriculm. Please call Tammy Marcase at 717-843-3891 to inquire about dates and scheduling.
Trade & Technical   Certificate Programs
Health & Safety   Professional Development
Customized Courses   Food Manufacturers' Consortium
Apprenticeships    


Certificate Programs

SUPERVISORY CERTIFICATE SERIES
This program is designed to address the needs of supervisory personnel, both newly appointed supervisors and those who are in need of a structured training program to enhance their supervisory skills. Taken in its entirety, the program offers coverage in basic foundation principles of supervision, and addresses specific practical skills in such areas as: employee motivation, interpersonal and written communication, disciplinary processes, labor relations, employee training, and fundamental safety issues. This program offers the flexibility of selecting elective courses for a wide variety of exposure and seminars for topics which may be new or emerging.

Required Core Courses:
Fundamentals of Supervision I
Fundamentals of Supervision II
Motivating, Understanding, and Leading Your Team
Communication in the Workplace

Elective Courses (Select One):
Practical Solutions for Everyday Workplace Problems
Why don't Employees do....

Suggested Topical Seminars (Select Two):
Effective Employee Interviewing
...or any other MASCPA seminar judged relevant to your position...



Motivating, Understanding and Leading Your Team-Part III
Course Outline: This course provides supervisors with an overview of many of the concepts dealing with human behavior, attitudes, and motivation in the workplace. Beginning with a review of basic principles of leadership, motivation and change, this course focuses on the forces motivating an individual and work team responses to situations, events, and changes in the workplace.


Date(s): 9/9/2008- 10/28/2008
Time(s): 9:00 am and 11:30 am
Day(s)/# of Sessions: 8 sessions
Location: MASCPA, 160 Roosevelt Ave., Suite 400, York PA 17401
Cost: 345 Members / Food Consortium Members / 425 Non-Members
Vendor: MASCPA
Instructor:

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Fundamentals of Supervision I
Course Outline: This twenty hour course will provide new supervisors with the tools necessary to begin their role in management. Participants will have the opportunity for peer interaction plus the ability to discuss real-life scenarios with instructors with extensive supervisory experience. This course is a must for the professional development of new & prospective supervisors.
This training is supported by funding through the Department of Labor and Industry.
Date(s): 9/10/2008- 10/29/2008
Time(s): 9:00 am and 11:30 am
Day(s)/# of Sessions: 8 sessions
Location: MASCPA, 160 Roosevelt Ave., Suite 400, York PA 17402
Cost: 100.00 Members / Food Consortium Members / Non-Members
Vendor: MASCPA
Instructor:

Register Now

Fundamentals of Supervision II
Course Outline: This twenty hout course is recommended for all supervisors who have completed Fundamentals of Supervision I. The course content goes beyond the basic materials covered in Level I.

Include: Motivating People at Work, Making Plans and Carrying Out Policy, Excercising Control Over People and Processes, Managing Information and Solving Problems, Counseling Troubled Employees, Converting Complaints and Conflict into Cooperation, How and When to Discipline, Improving Productivity and Innovation, Building Higher Quality Performance, Controlling Costs and Budgeting, Equal Opportunity Under The Law, Employees Safety and Health.

Date(s): 9/11/2008- 10/30/2008
Time(s): 1:30pm to 4:00pm
Day(s)/# of Sessions: 8 sessions
Location: MASCPA, 160 Roosevelt Ave., Suite 400, York PA 17401
Cost: 345 Members / Food Consortium Members / 425 Non-Members
Vendor: MASCPA
Instructor:

Register Now




CUSTOMER SERVICE CERTIFICATE

There are currently no Customer Service Certificate courses scheduled for On-line Registration.




* NOTE: Course titles, costs, length and vendor are presented for planning purposes only and are subject to change.