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Course Catalog
These courses are not currently scheduled but they are a part of our curriculm. Please call Tammy Marcase at 717-843-3891 to inquire about dates and scheduling.
Trade & Technical   Certificate Programs
Health & Safety   Professional Development
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Certificate Programs

SUPERVISORY CERTIFICATE SERIES
This program is designed to address the needs of supervisory personnel, both newly appointed supervisors and those who are in need of a structured training program to enhance their supervisory skills. Taken in its entirety, the program offers coverage in basic foundation principles of supervision, and addresses specific practical skills in such areas as: employee motivation, interpersonal and written communication, disciplinary processes, labor relations, employee training, and fundamental safety issues. This program offers the flexibility of selecting elective courses for a wide variety of exposure and seminars for topics which may be new or emerging.

Required Core Courses:
Fundamentals of Supervision I
Fundamentals of Supervision II
Motivating, Understanding, and Leading Your Team
Communication in the Workplace

Elective Courses (Select One):
Practical Solutions for Everyday Workplace Problems
Why don't Employees do....

Suggested Topical Seminars (Select Two):
Effective Employee Interviewing
...or any other MASCPA seminar judged relevant to your position...



Communications in the Workplace
Course Outline: Course Outline: Fourth Core Requirement for Supervisory Certificate Would you like to speak confidently in front of others, manage meetings effectively, write business correspondence in a professional manner? If you think your communication skills are holding you back or if you have recently gotten a new promotion, which requires better communication skills - this course is for you! Career advancement brings new challenges and requires new skills to overcome those challenges. Enhanced communication skills are vital for success. This communications course will focus on concrete skills, which can immediately be implemented in the workplace.
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Conducting
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On-Site Supervisory
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Legal Issues for Managers
Course Outline: EEOC directives stringly encourage all organizations to train their supervisors. Enhance your organization's affirmative defense to charges of discrimination and harassment by enrolling your supervisors in this timely class. A manger has more responsiblity to his/her organization than supervising daily work activities. Managers have a legal responsibility to use employment policies and procedures that will keep them out of court. This course is designed to give supervisorsa basic understanding of laws that govern the workplace.
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Day(s)/# of Sessions: 5 sessions
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Time Management
Course Outline: You have 168 hours in a week. In this 3-hour session, re-view the way you value time, re-configure the way you spend time, and re-construct the way you organize time. Here is the agenda:

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Day(s)/# of Sessions: 3 hours
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Fundamentals of Supervision II
Course Outline: This twenty hout course is recommended for all supervisors who have completed Fundamentals of Supervision I. The course content goes beyond the basic materials covered in Level I.

Include: Motivating People at Work, Making Plans and Carrying Out Policy, Excercising Control Over People and Processes, Managing Information and Solving Problems, Counseling Troubled Employees, Converting Complaints and Conflict into Cooperation, How and When to Discipline, Improving Productivity and Innovation, Building Higher Quality Performance, Controlling Costs and Budgeting, Equal Opportunity Under The Law, Employees Safety and Health.
Date(s): TBD
Time(s): 1:30 pm and 4:00 pm
Day(s)/# of Sessions: 8 sessions
Location: MASCPA, 160 Roosevelt Ave., Suite 400, York PA 17401
Cost: 345 Members / Food Consortium Members / 425 Non-Members
Vendor: MASCPA
Instructor: Royce Campbell


Fundamentals of Supervision I
Course Outline: This twenty hour course will provide new supervisors with the tools necessary to begin their role in management. Participants will have the opportunity for peer interaction plus the ability to discuss real-life scenarios with instructors with extensive supervisory experience. This course is a must for the professional development of new & prospective supervisors.
This training is supported by funding through the Department of Labor and Industry.
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Day(s)/# of Sessions: 8 Sessions
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Preventing Job Burnout How to Renew/Retain Enthusiasm for Work
Course Outline: The potential for job burnout is an occupational hazard for anyone balancing a full-time job and a normal life in today’s world. This workshop is designed to explore the many “faces” of job burnout, and what an individual manager, as well as an organization, might do to minimize the potential devastating effects of this syndrome on both themselves and their employees.