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‘Using LEAN Voice of the Customer’: A ‘Wake-Up’ Presented by Go-Lean-Six
February 11 @ 8:00 am - 9:30 am
Lead Your Industry by Using Lean Voice of the Customer – Listening Differently
– An informative session presented by Ms. Alice Malyszek of Go-Lean-Six, Lean Transformation Consultant – Go-Lean-Six Training and Consulting
Listening Differently is a superpower we can unleash to satisfy our customers!
Everything we do, from sales through manufacturing to delivery, should be to please our customers (who keep us in business). How do we know how to satisfy our customers without effectively listening to their needs?
This seminar will help guide us to link our business to our customers’ needs through the Lean Voice of the Customer tool. Come learn how to leverage your superpower!
8:00 AM: Sign-in, breakfast, networking
8:30 AM – 9:45 AM: Program
FREE FOR OUR MEMBERS
Hosted at our offices:
320 Busser Road,
Emigsville, PA 17318